About Us

About Us

From the dining room table to a fully integrated Print and Mailing operation

Founded in May 2007, started around the dining room table, our vision of working for ourselves started to become a reality. At that time, we believed there to be a place within the market to trade envelopes, offering customers better service levels than they’d experienced whilst purchasing from other envelope companies.

Operating from a base in Croydon for nearly three years we traded; buying and selling into the UK market building supply chain relations all over Europe. Using our many years of experience, we put together a managed work flow using tried and tested suppliers producing envelopes. 

In June 2010, we moved to our own small factory unit situated in Northfleet. This was brought on by the drive to print our own envelopes on site offering better response times with the added benefit of more storage space whilst monitoring quality. This accompanied by our large supply chain we grew, organised, gained accreditation and re structured moving into different areas of print, packaging and mail. This came about simply because some of our existing customers felt it would be easier for them, dealing with us on multiple areas of printed projects. Following that advice, we pieced together more onsite services surrounding envelope manufacture and overprinting.

June 2016, we relocated again to a larger site located in Sittingbourne, with the plans to further expand upon services offered. Purchasing new machinery and training to bring in-house some of the mailing work we had previously managed and run off site. In effect offering a more complete solution to clients wishing to move fast on mailing campaigns, giving them an option of dealing with one contact for mail packs put together in the same place.

After moving to a new larger site, investments into a new digital press, 4 colour ink jet and new envelope enclosing lines, together with a large envelope and paper stock holding. We feel this gives us an advantage and the ability to move fast and to offer a more concise service for mailing campaigns. Printing up to 4 colours using lithographic, digital and ink jet processes on envelopes or sheets, with personalisation, preparation and enclosing all here on one site.

The benefit to our clients is simple, less in delivery charges moving stocks around to different locations. Only having to deal with one company throughout the whole process. The speed achieved when trying to reach that tight deadline given the campaign is only planned through production at one place.

Our mission statement is clear, to maintain the highest levels of service and quality throughout all work undertaken. To offer more services to our clients and to grow within a production house environment. To continuously evolve and meet client criteria extending expectations. To support all around us to learn, grow, improve and excel whilst joining us as part of our future.

 

 

 

 

 

 



 


About Us

About Us

  Response EPM based in Kent, have the ability to really make your Print or Direct Mail campaigns work for you.  Any size project can be achieved with the expert knowledge of our team here.  Get in contact we would love to talk       

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Accreditations

Accreditations

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Meet the Team

Meet the Team
The people who make it all happen

Here at Response EPM we pride ourselves in our commitment and passion to our work.  See below our team members who look forward to making your projects a success.

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